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terms & conditions

Matt and Dan’s Campervans Limited - Terms and Conditions of Hire

Effective 1 June 2024

1. Hire Description 

1.1 Matt and Dan’s Campervans Limited (‘the Operator’) will let and the ‘Hirer’ will hire the ‘Vehicle’ and associated equipment, details of which are set out in the associated Hire Agreement along with these Terms and Conditions.

1.2 The Hirer agrees to the Terms and Conditions of the Operator and acknowledges and declares that upon signing the associated Hire Agreement has read and fully understands these Terms and Conditions.

2. Persons Driving The Vehicle

2.1 The Vehicle may be driven during the term of hire only by the persons named on the Hire Agreement and only if each named person holds a current full driver’s licence appropriate for the class of Vehicle on the Hire Agreement and is over 21 years of age. 

2.2 The licence details are recorded in the Hire Agreement alongside each person's name and address.  If the foreign driver’s licence is not in English an English translation (from an NZTA authorised translation service) or international driving permit shall be carried with the foreign driver’s licence.


3. Rental Outline 

3.1 Hire days are calculated on a calendar basis.  Part days at the start or end of the term of hire are charged at the full daily rate.  Late pick up or early return of the Vehicle shall not entitle the Hirer to any refund of the unused portion of the term of hire.  

3.2 If the term of hire is later extended (subject to availability) the Hirer shall pay the Operator for the additional hire period when the Operator confirms the extended period.  

3.3 The Hirer also acknowledges that they shall be liable at the end of the term of hire to pay the Operator any applicable additional charges as specified in these Terms and Conditions.  These may include, but are not limited to: charges for fuel, late return, damage to or repair of the Vehicle, costs incurred by the Operator through salvage, loss of ability to rehire and loss of revenue from the hire, enforcement charges, infringement notices, traffic fines, toll charges, and the administration costs relating to these fines, fees and charges.  The Operator will deduct such charges from the Hirer’s credit card during or after the term of hire is completed.

3.4 The Hirer must adhere to the collection and return date, place, and time as stated in the Hire Agreement.  All vehicles must be collected and returned to the Operators branch as stated in the Hire Agreement between the hours of 8.00am and 5.00pm.  The Operator accepts vehicle collection within these hours unless an after-hours collection or return has been prearranged.  Any late pick-ups or drop offs that have not been arranged in advance may incur a $75.00 NZD fee.  

3.5 Upon collection the Hirer must allow adequate time (up to one (1) hour) to complete the necessary paperwork and to be shown the workings of the Vehicle.


4. Bookings and Payments by the Hirer

4.1 All payments shall be made in New Zealand Dollars (NZD).  

4.2 Payments can be made via Visa, Mastercard or internet bank transfer. At the time of booking no deposit is required. The total hire costs are due two (2) calendar days prior to commencement of the term of hire if paying by credit card, and seven (7) calendar days prior to commencement of the term of hire if paying by bank transfer. A non-refundable credit card fee of 2.95% applies for the use of Visa and MasterCard for hire payment and bond purposes.  

4.3 The Hirer agrees to pay the relevant bond amount on pick up of the Vehicle. The bond payable in respect of the Vehicle or any incident shall be in accordance with the insurance option selected by the Hirer as specified in the Hire Agreement.  

4.4 The Hirer needs to make themselves aware of Clause 14 Cancellation or Amendment of Hire Agreement, and the associated charges should a cancellation or amendment occur within one (1) month of the pick-up date.